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Contact Us

Contact Email  

support@heatso.com

Contact Phone Number  

+1 949-390-9911 - Sales & Technical Support

Office / Warehouse address:

Feroxon Inc. 729W 16th St, Costa Mesa, CA 92627, United States (Pickups allowed but this has to be agreed on in advance with one of our customer support or sales representatives).

Customer support is available MON-FRI 7:00 AM - 3:00 PM

If our customer support is offline, we suggest you send us an email and we will get back to you as soon as possible. 

Please fill out this form and we will reply as soon as possible. 

We want all our customers to be satisfied with the goods and services we provide. Please do not hesitate to contact us should you have any queries about our goods and services. We promise that we will respond to your inquiries within 24 hours.

Shipping Times

  • United States - 1 Working Day
  • United Kingdom - 1 Working Day
  • Western Europe - 2-3 Working Days
  • Scandinavian Countries - 2-3 Working Days
  • Eastern Europe - 3-5 Working Days
  • Australia / New Zealand - 2-3 Working Days
  • Rest of World - 2-4 Working Days

Please note that we use UPS / FedEx for shipping heaters and more expensive items. Items that cost less than 60 GBP / 80 EUR / 100 USD / 120 AUD may be shipped via Tracked Mail Service which takes 2-7 days. If you need a faster shipping solution, please contact us.

Trade Enquiries

We are proud to work with a diverse range of partners, both large and small, and there is always enough space for you! If you feel you have something to offer us or you would like to send us your enquiries – you are always welcome to do so.

Collections

If you want to collect your order, please contact us in advance as we do not usually keep stock in the office - we have to get the goods from the warehouse first.